Our Staff

Tom Rouse, ACA

Tom Rouse, ACA

Hearing Instrument Specialist

I have been in the hearing aid business since the 1980s, and I have worked for the only American-based hearing aid manufacturer (Starkey Hearing Technologies) during this time. There I worked in the quality control and customer service departments. Through Starkey’s “Bridge to the Future” Program, I have taught numerous classes to help graduate students from Lamar University, The University of Texas and several other schools transition from the classroom to the field.

In 2007 I transferred from behind the scenes and began testing and fitting hearing aids at NewSound Hearing Aid Centers in San Marcos, TX, where I currently practice. I am also a professional audioprosthologist. I completed my upper level baccalaureate program in Austin, Texas in 2013. I also teach continuing education classes that are required for hearing aid professionals to keep their license current in several states.

I strive to save hearing lives by fitting the most current and appropriate technology to match each patient’s specific lifestyle and needs. In addition, I run NewSound’s Verified Best Speech Clarity procedure to ensure each patient is hearing up to their maximum potential.

Jennifer Hoak

Jennifer Hoak

Patient Services Coordinator

Bio coming soon!

Customer Reviews

My experience at NewSound has been nothing but good. Tom is just the nicest man, and he knows his business. He fitted me with Starkey hearing aids, and they're so much better than the ones I had. My son even says I hear better , so I must be asking...

Julia Ashleigh, on Google

First time visiting here today 4/23/2020 and I was overwhelmed by the kindness the receptionist Jennifer showed, she deserves (5)stars alone and for Dr. Rouse I just want to say thank you so much for your patience, kindness, and genuine concern for my husbands hearing needs with no pushy sales....

Ramona Mckinney, on Google

Always there, always helpful and would recommend to anyone that wants to totally change the way they hear. Tom will test your hearing and get the right hearing aids for the hearing loss you are experiencing. Jennifer, Tom's office manager and helper, is a positive addition to the office and...

Jerry Simandl, on Google

Great place and awesome staff. Dr. Rouse has been helping me now for nine years and I couldn't ask for a friendlier person.

tracy fuller, on Google

Great place to get your hearing issues resolved! Very easy to work with. Can't say enough good things about Tom and Jennifer.

Craig Watson, on Google

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